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Your participation in the patient satisfaction questionnaire, provided at discharge, helps guide our quality policy and improve the services offered to our patients. This questionnaire is also available on request within the facility. Please feel free to ask for it before you leave.
Our healthcare facility actively participates in the national satisfaction-measurement initiative led by the Ministry of Health through the e-Satis survey.
This nationwide program continuously evaluates patient satisfaction and experience. It has been implemented since April 2016 in all eligible healthcare institutions, using reliable questionnaires validated by the French National Authority for Health (HAS). These questionnaires are tailored to the type of hospital stay and cover the key stages of the care pathway.
Practically, two weeks after discharge, patients automatically receive an email containing a unique, individual, and secure link to access the e-Satis online questionnaire. They have up to ten weeks to complete it.
If you have any comments, suggestions, or questions about your stay, please do not hesitate to contact our Patient Relations Officer. Your feedback is essential in helping us continuously improve the quality and safety of care-core values of our clinic.
Contact: contact.turin@almaviva-sante.com
To make an appointment online, it's quick and easy
click on the link below and let us guide you.
Tél : 01 40 08 88 00
3-11 rue de Turin,
75008 Paris
